We accept credit and debit cards (Visa, Mastercard), PayPal, and bank transfers. All payments are processed securely.
What is your return policy?
You may return unused items within 7 days of delivery. Products must be in their original packaging and condition. Return shipping costs are the responsibility of the customer.
Can I change or cancel my order?
Yes, you can change or cancel your order within 24 hours of purchase. Just contact us as soon as possible.
Products
How do I set up my new device?
Not applicable. Our products (like cat beds) require no setup. Simply unpack, fluff, and place it where your furry friend loves to nap!
Do you offer warranties on your products?
Yes. Our products are covered by a 6-month warranty against manufacturing defects. For any issues, please reach out and we’ll be happy to help.
Shipping
Do you ship internationally?
We currently ship to Europe and the United States. All orders are processed within 1–3 business days and delivered within 7–10 business days.
How can I track my order?
Once your order has been shipped, you’ll receive an email with a tracking number. You can track your order at any time using the "Track My Order" link in our website's main menu (top right corner).
If you need help locating your order, don’t hesitate to contact us — we’re always happy to assist.